How to fix the [pii_email_f471d3ee8613f77bd6e2] error code in Outlook

If you’ve been using Microsoft Outlook for your email and have recently started seeing the [pii_email_f471d3ee8613f77bd6e2] error code, don’t worry—you’re not alone. This error is relatively common and can usually be fixed fairly easily. In this blog post, we’ll show you a few different methods you can try to get rid of the [pii_email_f471d3ee8613f77bd6e2] error code for good.


Method 1: Restart Your Computer and Outlook Application

One of the easiest ways to fix this error is to simply restart both your computer and the Outlook application. Oftentimes, this will be enough to resolve any minor glitches that may be causing the [pii_email_f471d3ee8613f77bd6e2] error code. To do this, simply close out Outlook and all other applications you have open, then restart your computer. Once your computer has rebooted, open Outlook and see if the [pii_email_f471d3ee8613f77bd6e2] error code is still there. If it is, move on to Method 2.

Method 2: Clear Your Outlook Cache

Another way to try and fix this error is to clear your Outlook cache. Your Outlook cache stores a variety of data from emails you’ve recently received and viewed, which can help speed up the loading time of Outlook when you open it. However, over time, this cache can become bloated and full of outdated information, which can lead to errors like the [pii_email_f471d3ee8613f77bd6e2] error code.

To clear your Outlook cache, follow these steps:

1) Close out of Microsoft Outlook

2) Go to C:\Users\Your Username\AppData\Local\Microsoft\Outlook

3) Delete everything in this folder EXCEPT for the file named “extend.dat”

4) Restart Microsoft Outlook—the [pii_email_f471d3ee8613f77bd6e2] error should be fixed!


The [pii_email_f471d3ee8613f77bd6e2] error code in Microsoft Outlook is relatively easy to fix—in most cases, simply restarting both your computer and the Outlook application will do the trick. If that doesn’t work, clearing your Outlook cache should take care of things. If you’re still seeing the [pii_email_f471d3ee8613f77bd6e2] error after trying both of these methods, contact Microsoft support for additional assistance.

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